Returns

Returns & Exchanges

We hope you love the item(s) you purchased from us as much as we do. If you are not satisfied with your purchase, you may return items within 14 days of receipt for a refund in the original form of payment. You are responsible for return shipping costs. 

 

**All swimwear is not eligible for returns or exchanges**

 

Items must be returned in original condition (unworn, unwashed, and unaltered) with security tag (if applicable) and all other tags attached, preferably in the original plastic bag. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

 

If an order is shipped with an incorrect, missing, or damaged products, you will be offered a refund or a replacement will be sent to you. Items that do not meet these criteria may not be accepted for returns.

To initiate a return please email rethinkfitness12@gmail.com with your name, e-mail, and Order ID# along with details for returning the product. Example, missing product, too small, damaged, or incorrect item sent. 

Once we have received your return, it will be processed within 2-3 business days. Credit card refunds may take up to 10 business days to be processed by your bank and can be highly variable.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at rethinkfitness12@gmail.com

Exchanges (if applicable)
We’re happy that you love your item(s) from us, and we are happy to assist with exchanges if you need a different size/color/item/etc. You can exchange your item within 28 days of receipt.
If you would like to exchange an item, contact rethinkfitness12@gmail.com to initiate a return of the previous item using the same returns process outlined above. We are not able to hold merchandise for customers.

Need more help?  Please feel free to contact us at rethinkfitness12@gmail.com with any additional questions.